Testimonials

(4.9 Stars Based on over 460 reviews)

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Bucktrout helped my family with both parent's death. We selected Bucktrout as our mom told us Dianne was a huge help when dad died. We immediately knew to call you again when our mom died. It's true: Dianne explained all the paperwork needed, walked us through the process of decisions to be made-everything was in order and it just made the end of life process less painful.

Mary L.

Angela G. and Bucktrout went above and beyond to make sure our son's care was perfect. From the initial contact to picking up his remains after the service, they were kind, warm, and thorough with every detail. We will forever be grateful to them for making the hardest time in our lives less overwhelming. Thank you will never be enough.

Stephanie C.

Planning a loss of a loved one isn’t easy….I was referred to Bucktrout by a friend and I am so thankful we used them during this sad and difficult time. Lindsay was by far amazing! She went above and beyond and we are forever grateful.

Kelly B.

I want to thank Angela and her wonderful staff at the funeral home. She was able to find and coordinate a Hindu priest for my uncleś funeral and was very responsive and helpful to my family at this difficult time.

Angela A.

Angela and all of the staff at Bucktrout were so wonderful to work with during this difficult time. They gave us options and advice, but never pressured us. Our reception at their location was just perfect. We would recommend this team to anyone in the Williamsburg area.

John R.

Lindsey, made this experience easy. I had no idea what to do when my MIL suddenly passed away, she was amazing. She helped with so much information and treated me with respect and care. Highly recommend

Korrie M.

At the absolute worst time of our lives, Lindsay was there for us. Her service and kindness was above and beyond, not only ensuring everything was taken care of from a practical standpoint but also offering us emotional support and empathy. She is an amazing listener and made us feel heard and validated. She treated us with the kindness and compassion of a close friend. She sat with us and listened to us endlessly, with no rush or pressure to leave. She made us feel like she had all the time in the world to be there for us. There are very few “right” things to say when someone loses a loved one, and very few people who are capable of saying all the right things and offering exactly the right amount of support, empathy, guidance… Lindsay is one of them.

Dealing with end-of-life arrangements for someone you love is distressing and disturbing. But knowing that Lindsay was in charge, caring for our loved one, made us feel safe and at peace. We knew he would be treated with the same care and respect she gave us. We couldn’t have asked for anyone more trustworthy or respectful to handle such an important and difficult task.

There are no words to describe how grateful we are to have found Bucktrout and to have received Lindsay’s help and support. If there is anyone who can make a horrible and difficult time a little gentler, it’s her. We will never forget her and the immense kindness and support she gave us.

Also, can’t forget about Benjamin the dog! He was just the sweetest, most lovable thing and really brought us some much-needed joy and smiles.

Genevieve M.

Highly recommend. The personal attention given to my family was amazing. This is not a time that you want to be "shopping around" for the best deal in town - this is a one stop shop and everything is taken care of in a timely manner, actually, a super speedy manner. There to answer all questions, no matter how stupid they may seam. We have attended many services there, and now used their services personally, we would not recommend anyone else. Thank you Lindsay and crew, you were amazing at our time of grief.

Zena M.

Diane was great at helping us through this difficult time. She wasn't pushy and very patient while we made some difficult decisions. She followed through with everything we asked for and never once acted like we were bothering her when we would call or email her. She was always available and quick to accommodate our wishes or requests. Losing my daughter is the hardest thing I've ever dealt with so I appreciate her helping me through this.

Anna R.

Losing a lifelong friend is a trauma that does not have a preparation plan! Bucktrout was very helpful in easing the transition for me. Lindsey, especially, was comforting and patient in all aspects of this uncomfortable experience. In truth I cannot say that I completed my business in a happy state, I did finish with a feeling of content and satisfaction! Many thanks to your establishment.

blaise c.

What a blessing to have Bucktrout of Williamsburg there at our time of great sadness. Recently lost my Momma and 5 short weeks later, my Daddy. Such a peace to have this family care for our beloved family members. Both Memorial services and small receptions held at this beautiful facility. We were taken great care of by Lindsay and a compassionate group of dedicated people. Even support doggie Benjamin comforted family and friends.
I cannot recommend Bucktrout highly enough for its blend of expertise and professionalism tempered with a profound sense of caring. I am most grateful to all
Anna Macdonald

Anna M.

Losing my mother has been the most difficult thing I’ve ever faced, but thanks to Lindsay at Bucktrout, planning her funeral and taking care of all that comes with the passing of a loved one was made much easier. Lindsay was reachable whenever I needed something and her responses were prompt, accurate, and heartfelt. I know my mom was honored by Bucktrout and would recommend them to anyone in need.

Derrick R.

All of the Bucktrout of Williamsburg family are warm and caring, helping to navigate through a very difficult time of loss. Professional and compassionate resonate. Lindsay Lamb assisted my family after the loss of my Dad. She handled everything for us and my Dad's Celebration of Life with Military Honors and bagpipes was so special and exactly what he wanted. We were blessed by and grateful for Bucktrout.

Sarah H.

Lindsay Lamb took care of my family in this sad time. She was welcoming, attentive, and very knowledgeable. I highly recommend Bucktrout of Williamsburg and more so the help of Lindsey. I'm so thankful for them!

Jess K.

I recently helped my friend plan a service for her husband. From the moment we walked through the door until the very end, Bucktrout was amazing. We worked mainly with Diane but never hesitated to allow Lindsay or Trevor assist us (if Diane wasn’t available). Top notch staff! Planning a funeral is hard but the staff at bucktrout made it extremely easy.

Lindy G.

We were incredibly blessed by the love and compassion shown by the family at Bucktrout and they enabled a beautiful service in honor and celebration of my Dad's life! Thanks to Miranda, Diane, Trevor, Sylvia, and the entire staff for making us feel at home and helping us to send Dad home in such a beautiful way. May God bless you all!

Marc A.

Trevor was phenomenal in helping us. We have been to funerals at Bucktrout and everything was great

Cathy L.

Doug was kind compassionate and professional. Exactly what I needed at this time

James J.

Sydney went above and beyond my expectations. Adjusting price to accommodate my needs

Delma Z.

Cared how I felt. Answered all our questions. Did not pressure us or try to sell more than we actually wanted

Laura M.

Sandy H.

Sydney was exceptional in every way.

Anne P.

Good service. Kind responsive and knowledgeable professional staff.

Carolyn M.

Good service!

Bates F.

Marguerite B.

We have used Bucktrout in the past and had a favorable relationship. When they were called for my daughter I knew once again we had make the right choice. From the moment the attendants came to my home to pick up my daughter they showed much care compassion and respect for us. Diane was a pleasure to work with and Benjamin is the added touch that everyone needs.

Sheryl L.

Excellent professional service – very personable and sympathetic attention to family. Attention to detail

Patricia B.

Superb service from beginning to end! Trevor is a gem. He is kind, caring, compassionate and a true professional. Our family was so lucky to have him assist us during a difficult time. Thank you for everything!

Debbie D.

Was handled in a superior manner

Judith C.

Diane and staff were terrific

Nancy N.

The service at Bucktrout was flawless

Virginia P.

I don't imagine when one walks into a mortuary/funeral home that it's even' in the back of your mind that 'luck' will find you there. But that is exactly what happened at Bucktrout of Williamsburg Virginia. We (my son and I) had found ourselves living in another city, not our own, but quite alone after the too-recent death of my husband and my son's dad.

Luck walked in with a terrific elegance and yet there was something so kind in his face that it reached his eyes, and all of a sudden we felt safe. Not from scams or poor quality service (the place is clean, lovely -- nay, beautiful -- but it was still a mortuary.) No the 'safety' came with the luck.

'Luck' was our particular Mortuary Director, Trevor Hutson. Whether we (my son and I) looked like we were still terribly sad (we were) and broken (on the verge) there was something in Trevor Hutson that said, no worries. Just no worries.

And there were none. As soon as he spoke, with a solemnity that was edged with sweetness, we sensed we were in the right place. It only got
better. I can only guess that most people can take an hour to get a sentence out because all one's thinking has become skewered, and questions that were so necessary to be asked, were no where to be found.

Trevor picked up on this immediately: he was obviously no stranger to broken hearts and unclear thoughts trying to be said in an understandable way. He never lost eye contact. He never looked away. He was the luck we needed so badly: with the death of a sweet, kind and terribly helpful man, the fates delivered a sweet, kind and unbelievably helpful man. He was able to answer anything we were sputtering to say.

I would be foolish to think that Bucktrout didn't have others like
Trevor. I would be foolish to believe that a place so clean and beautiful
didn't have the reputation of 'being the ONLY place in Williamsburg Virginia to utilize when death comes to one's house' -- Bucktrout would be
the place I would want even if I lived in France! I mean this: it was a full-service heart-mender. And for my son and I personally, most of that was
due to Trevor himself. He made every long minute of the process of saying goodbye lighter than we thought possible, and yet more dignified
than any experience i've had before. I didn't feel like a stranger in a strange and new place: i felt like I was in an extension of a family, my
family. I don't think it possible for me to recommend it more highly. And
perhaps luck will be with you as well, and Trevor Hutson will be the man
to see your situation through from beginning to -- well -- the end.

Ronni & Adam Ashcroft

Ronni A.

Diane and her staff were so wonderful to work with during a difficult time. They helped in so many ways make a contribute to my moms life easy. Very accommodating and a really nice set up for family and friends to gather too.

Heather M.

Even though a visit to a funeral home because you have lost your husband is one of the saddest days of your life, Sydney made it as easy as possible. She is so professional but also so compassionate at the same time.

Susan H.

Cynthia R.

Sydney was great and met all our needs in a timely manner.

Danny P.

Catherine C.

Absolutely satisfied

Patrick J.

Denise M.

I don't imagine when one walks into a mortuary/funeral home that it's even' in the back of your mind that 'luck' will find you there. But that is exactly what happened at Bucktrout of Williamsburg Virginia. We (my son and I) had found ourselves living in another city, not our own, but quite alone after the too-recent death of my husband and my son's dad.

Luck walked in with a terrific elegance and yet there was something so kind in his face that it reached his eyes, and all of a sudden we felt safe. Not from scams or poor quality service (the place is clean, lovely -- nay, beautiful -- but it was still a mortuary.) No the 'safety' came with the luck.

'Luck' was our particular Mortuary Director, Trevor Hutson. Whether we (my son and I) looked like we were still terribly sad (we were) and broken (on the verge) there was something in Trevor Hutson that said, no worries. Just no worries.

And there were none. As soon as he spoke, with a solemnity that was edged with sweetness, we sensed we were in the right place. It only got
better. I can only guess that most people can take an hour to get a sentence out because all one's thinking has become skewered, and questions that were so necessary to be asked, were no where to be found.

Trevor picked up on this immediately: he was obviously no stranger to broken hearts and unclear thoughts trying to be said in an understandable way. He never lost eye contact. He never looked away. He was the luck we needed so badly: with the death of a sweet, kind and terribly helpful man, the fates delivered a sweet, kind and unbelievably helpful man. He was able to answer anything we were sputtering to say.

I would be foolish to think that Bucktrout didn't have others like
Trevor. I would be foolish to believe that a place so clean and beautiful
didn't have the reputation of 'being the ONLY place in Williamsburg Virginia to utilize when death comes to one's house' -- Bucktrout would be
the place I would want even if I lived in France! I mean this: it was a full-service heart-mender. And for my son and I personally, most of that was
due to Trevor himself. He made every long minute of the process of saying goodbye lighter than we thought possible, and yet more dignified
than any experience i've had before. I didn't feel like a stranger in a strange and new place: i felt like I was in an extension of a family, my
family. I don't think it possible for me to recommend it more highly. And
perhaps luck will be with you as well, and Trevor Hutson will be the man
to see your situation through from beginning to -- well -- the end.

Ronni & Adam Ashcroft

Ronni A.

Very pleased with the professional handling of a very personal family issue.

Thomas S.

Outstanding support all around.

Tom M.

Everything was taken care of in a very professional manner first contact (phone) to last (urn pickup)

Gerald R.

Bucktrout Funeral Home provided excellent customer service during our difficult time when our mother passed away last August 29, 2021. We are so grateful of Sydney's Southard services. She explained everything to us clearly and very patient with us as well. On behalf of my siblings we HIGHLY RECOMMEND BUCKTROUT FOR YOUR FUNERAL NEEDS.

Gloria C.

Still in-process

Howard P.

The moment I set down with Joey Moritz to take care of my parents final wishes, I was a bundle of nerves. I get that just walking into a Funeral Home.
He was able to help me through the process with ease to what our needs were. My father just passed with COVID and I as well had COVID. Sydney has helped me through all of this electronically as I am in quarantine and no one to assist me with this. Their compassion and sincere caring of supporting and guiding me through such a difficult time was over the top. God Bless you for your kindness and caring for my family.
Peggy See

Peggy S.

The moment I set down with Joey Moritz to take care of my parents final wishes, I was a bundle of nerves. I get that just walking into a Funeral Home.
He was able to help me through the process with ease to what our needs were. My father just passed with COVID and I as well had COVID. Sydney has helped me through all of this electronically as I am in quarantine and no one to assist me with this. Their compassion and sincere caring of supporting and guiding me through such a difficult time was over the top. God Bless you for your kindness and caring for my family.
Peggy See

Peggy S.

Lindsay Lamb is above and beyond kind and compassionate! She and her team are incredibly professional in helping families deal with their grieving process in a calming environment.

Kacie C.

We choose Bucktrout for my brother... Even from the first meeting with Dianne, they are nothing but kind and there for you through this.. Angela even made my 6yr old feel comfortable there and played with him, just like how his uncle did with very involved imagination. Trevor an intern actually ended up speaking during my brother's service as the other guy had a horrible accident. Trevor did amazing, and the emotion Trevor spoke with touched our hearts because he paid attention to every story we told about John and I'm so glad he did, it touched my family's hearts.

Lynn W.

We choose Bucktrout for my brother... Even from the first meeting with Dianne, they are nothing but kind and there for you through this.. Angela even made my 6yr old feel comfortable there and played with him, just like how his uncle did with very involved imagination. Trevor an intern actually ended up speaking during my brother's service as the other guy had a horrible accident. Trevor did amazing, and the emotion Trevor spoke with touched our hearts because he paid attention to every story we told about John and I'm so glad he did, it touched my family's hearts.

Lynn W.

Clifford

We are so happy that we had chose Bucktrout of Williamsburg. We found them by looking at their 5 star reviews, and after our experience with them, we understand why they have this level of customer service. They took a very difficult time for us, and made it as easy as possible, working day and night for us to minimize the stress of decisions on our family. Krissy, and all of the staff made our experience as easy as possible and I would highly recommend them for anyone that may need these services in the future.

Daniel R.

Sydney and the staff at Bucktrout were extraordinarily helpful when my mother passed away recently. Both my parents had pre-planned arrangements and I am thankful they chose Bucktrout.
Taking care of the final details was a smooth, uncomplicated experience thanks to Sydney. Also, her coordination with Williamsburg Memorial Park made our communications a seamless process. She answered my many questions and when asked, offered the name of an excellent bagpiper who added remarkable solace to this memorable experience.
I want to thank Sydney and staff for helping turn a difficult time into a more soothing, peaceful experience than I could have ever imagined.
My husband and I have pre-planned arrangements through Bucktrout and I know we are in the best of care with these professionals.

Vetval H.

A caring group at a most horrible time is about as good as it gets. Ms. Sydney Southard was especially attentive throughout the entire ordeal. From initial calls and arrangements, to advice and educated counsel, every detail down to her presence at the burial service of my brother. Enough space to let us grieve, but ever present if we were in need of anything. Bucktrout is a fine organization, I would recommend them most highly.

Dianne B.

Geri E.

Lindsay and Diane are great and I appreciated all of their help they gave me.

Michelle D.

We used Bucktrout of Williamsburg both when my father and when my mother passed away. Both times, the staff were caring and organized and helped make a difficult time a little less difficult. They provided resources, explained options, respected our wishes, and showed compassion throughout. I highly recommend them.

sarah l.

I highly recommend Bucktrout the staff was amazing. Lindsey went above and beyond for us!

Alexis R.

Wonderful facility. Lindsay was kind and very accommodating while making arrangements.

bonnie s.

Exceptionally amazing caring staff to offer Emotional support "doodles" to families. Bucktrout of Williamsburg goes above and beyond for their community and families needing their services! Stop by and meet "Benji" or "Delilah" greeting and consoling families. I HIGHLY Bucktrout Funeral Home they are wonderful and caring

Marie H.

Lindsay was amazing during the difficult time i faced. She was a breath of fresh air in my most difficult. Benjamin was an awesome asset and so sweet to love on when i needed to smile the most. Would definitely recommend them both

Cara H.

Highly recommend Bucktrout! Diane was extremely helpful and everyone there was amazing and so professional.

Edward S.

I highly recommend this funeral home, they are the best funeral home I have come across. They are so professional, compassionate, and caring. Diane is great and so helpful.

Kelsey W.

This is a great place and great staff especially Lindsay she was wonderful. She treated us with great respect during our time of need. Thank you

heather K.

I highly recommend Bucktrout funeral home. I lost both my parents last year. Lindsay and Diane went above and beyond to make sure everything went well and was taken care of. The entire staff was caring, friendly, and supportive.

Laurie B.

I wanted to express my sincerest thanks for an amazing team at Bucktrout that helped me through the loss of my mom. Lindsay Lamb and her friends at Bucktrout are dedicated and loving. They know how to care for people during the toughest of times. I would hug them now if I could!

Landess W.

When my wife's mom passed away, she was without any family around. The team at Bucktrout took her hand and guided her through the steps to allow her mom to proceed down the path of souls. I have nothing but love and admiration for a group that cares so much. Thank you, Lindsay Lamb and your colleagues at Bucktrout Funeral Home, Williamsburg.

brucewitmer .

Bucktrout was very helpful in handling my family members arrangements. Lindsey Lamb was amazing and showed great professionalism throughout the process. She answered all of my questions and provided honest options. I would highly recommend Bucktrout Funeral Home to anyone.

Scott J.

I have to say and I hope you understand, how important it is to plan for a time we would rather not think about. I found myself in that position today and the care I received when I went to Bucktrout was priceless. I left.there with peace of mind concerning my husbands final wishes and plan to go back soon to put mine in place. The options are actually wonderful, and there are plenty. I was treated like part of the family while I was there and couldn't be more pleased with the finale outcome. Peace of mind and peace in my heart. Thank you.

Cindi B.

I have worked with the staff at Bucktrout on numerous occasions and have found everyone extremely knowledgeable, caring, and compassionate. Altmeyer's commitment to giving back to the community is also very commendable. The location is beautiful, clean and professional, and I would not hesitate to recommend their services to anyone.

Catherine S.

I have attended several funerals at Bucktrout, and they were so well done.
I was told by the family members who made the arrangements that the staff were amazing to deal with and that the prices were very fair, and much better than other places they had checked with.

Dawn M.

Sydney, Lindsay and Dianne made me feel welcome and at ease. They were super helpful, very nice, and informative.

Mason S.

Beautiful facility, friendly staff, very professional. Thanks Lindsay and Benjamin!

chris b.

What can I say about the staff at Bucktrout Williamsburg? Hands down top notch service and care. I have used them for several friends and family arrangements. They have not only been there for us during the planning but continue to have a relationship with us now. When I call them they are there. When I need a friend they are there. I love that they remember who I am even when we see each other at other events or in town.
They are my forever family and I highly recommend their services!

Shawneeka S.

Highly recommend. Ms. Lindley was a wonderful help with planning. Bucktrout seems to care.

brucelyn h.

Bucktrout treated my boyfriends family like their own when they did both his grandfather and grandmothers services. They were always willing to do whatever they could to make you comfortable. I'm especially grateful for the time lindsay and diane took to help so much.

Brandy H.

Sean B.

Lindsay Lamb and staff made a horrible situation easier showing my family and I extreme patience and kindness. I highly recommend Bucktrout.

Julie T.

Lindsay at the Buck Trout Funeral home was excellent. In a time of need she was wonderful in explaining everything and making us feel very comfortable. We highly recommend her great service and the Buck Trout Funeral home.

Robert B.

Our experience at Bucktrout was absolutely outstanding. We cannot say enough good things about this place. We worked with Lindsay, who was a pro, and was amazing to work with during such a difficult time, and their prices were very competitive (and I believe a little lower than others we looked at).
We looked at all of the funeral homes in Williamsburg and went here on our last stop and we are so happy that we did. It was the staff's understanding and the cozy feeling of the funeral home itself that put Bucktrout above the rest. They are accommodating, friendly, reliable, and efficient. My mothers funeral was exactly what she would have wanted if she could have planned it herself. Lindsay took care of everything for us, even making a playlist to be played during the viewing instead of sad funeral music. (Also a shoutout to our Celebrant Keith, who created an outstanding service with more smiles than tears, which is exactly what we wanted). They handle everything the day of as well, picking up flowers, party platters from Fresh Market (!!) AND all of the cleanup afterwards. Also, they offer to deliver anything you wanted to keep (flowers, cards, food, etc.) to your home the day after, or you can pick it up when you can.
After the funeral, Lindsay even let me back into the Chapel where the casket was to spend a little time alone there while it was closed off to the rest of the guests- which meant the world to me.
Again, I cannot say enough good things about this place and the staff behind the scenes that made an unimaginably terrible day just a little brighter. If I ever have to plan another funeral, I will go with Bucktrout 100% of the time.

Annie H.

James C.

Joseph L.

Jeneane M.

Ray C.

Lynette W.

Kris F.

Judy C.

Diane Compagnone was responsive empathetic and professional. Her follow through was excellent

Doug H.

Interaction in the past. Complements from other friends who have used your services.

Roger W.

Donald R.

Accommodated us on very short notice.

Pete B.

During this pandemic I was totally alone I felt they understood and took care of my needs and my loved one (my husband)

Linda M.

Ronni A.

Nice building and very clean. Found us a good celebrant of life Very flexible with dates and times for the service.

Douglas Y.

Excellent compassionate service

Peter M.

The 2 people that came to our home to pick up my dad were so respectful! I genuinely appreciate the care they showed

Rosemary O.

Daneen C.

Everything was excellent

Susan M.

Dennis J.

You have a great balance of down to earth and compassionate care-don't change

Martha S.

I was/am impressed with how the funeral home was so accommodating and the nice way the body was treated at the hospital and funeral home

Helen A.

Professionalism

Gerard N.

Linda H.

Bucktrout exceeded our expectations at such a sad time

Susan H.

The staff was kind and caring every step of the way.

Barbara F.

Idanna B.

Kindness and professionalism was a constant

Patricia B.

Robert T.

Good service.

Roy H.

I can't say enough great things about the staff at Bucktrout Funeral Home. My family has been dealing with this funeral home for years but I have to say this was the best it has ever been. The young lady who helped me kept well informed about each step.

Linda S.

Deborah J.

We were extremely satisfied with the treatment we received. Place was good.

Ruth A.

Holly was so helpful and made all arrangements so easy at such a horrible time

Regina M.

Excellent care from Sydney Southard and Janna Roche.

Patricia H.

Your services have been used for many of my family members – the staff are great

Jason A.

Angela was considerate and professional. She is the only person we dealt with and in all areas she was top notch!

Merilee F.

This was a terrible time but Diane made it easy as possible.

Amanda M.

All services and people were first rate so why not.

Terry P.

Everyone was kind and easy to work with. In addition they were knowledgeable of the Greek Orthodox traditions which was very helpful

Mia S.

Personal and attentive respectful soft spoken presence at funeral-burial service

Dianne B.

Elizabeth A.

You deserve it!

David B.

So kind and caring. Took care of us with love and care.

Leslie D.

Leroy N.

This is the Funeral home that I know in this area and I was pleased with all services offered and used.

Loreen E.

This was a very difficult time - besides losing father so many other issues factored in. Krissy went over and beyond to help and answer and it really did help my mother and I to focus just on grieving instead planning if that makes sense.

Ruth K.

Darlene B.

Winifred W.

Everything done from start to finish was seamless taking the worry out

Kurt B.

From start to finish attention was friendly compassionate and professional. All information was provided in timely and understandable manner. All staff we encountered were friendly and helpful including Benjamin the labradoodle. He is a real asset. All rooms were clean welcoming and beautiful. Range of services was outstanding. I can't think of any complaints. Many friends commented on excellence of surroundings and services.

Dorothy A.

Because of the COVID situation we did all the arrangements remotely and with no face to face contact with Bucktrout. The team was amazing and were very flexible in helping us during this extremely unusual situation.

James R.

John F.

Everything was done perfectly-no flaws. I have spoken very highly of Bucktrout to everyone. Friends neighbors and all professionals I have been dealing with

Connie S.

Mary B.

Parents had prearranged funeral arrangements and Bucktrout was the local provider. Outstanding service.

Jeff L.

Lindsay was very professional answered all my questions well helped with my father's obituary a great deal. Handled my father after passing at our home exceptional.

Jan R.

The service we received was outstanding.

Erin M.

Paul B.

The entire staff were very courteous and committed to excellent customer service

Richard T.

Everything was handled with care concern and authenticity

Sally R.

Everything was done in a professional manner and were kind and attentive.

Kathleen M.

Nicole B.

Professional yet caring service from Diane. She was very relaxed

Stephanie S.

Joyce W.

This was the second time I have used your services

Peggy D.

Lindsay Lamb is an eleven out of ten. The best most caring director I have ever seen. She makes you feel like a friend.

Carl J.

Excellent service with a caring attitude meeting our every need.

Mary W.

At a very difficult time this matter was handled with great sensitivity and professionalm

Thomas S.

Adelindo F.

No complaints

Gloria S.

From my first interaction with Sydney throughout the entire process Sydney was professional helpful friendly and just super helpful. She communicated with us throughout the entire process.

Karen C.

Total satisfaction and comfort

Toni M.

Harold P.

Very professional respectful helpful friendly takes time with you and Bucktrout the therapy dog was wonderful.

Sandra H.

Very professional and helpful. Answered all questions without rushing

Robert S.

The whole experience with Bucktrout was excellent.

Marian V.

Bucktrout was above and beyond in both service respect and softening this experience of loss

Patricia O.

The staff was friendly and sincere in their wanting to help and make such a painful time as easy as possible.

James H.

Overall lovely

Teresa M.

My experience

Diane K.

Listened to us tried to accommodate as much as possible clearly explained options worked with our financial situation authentic conversation

Susan J.

The way they handled the funeral at the last minute

Gladys A.

As good if not better than expected

William J.

This is a people business and Mr Hutson was great. A great a asset to your organization.

Michael D.

It was an easy stressless experience. I had never dealt with a family member’s death and I was anxious and unsure of what to do. Bucktrout did a great job of making the process easy for me. My arranger Madeline was informative and accommodating throughout the process. She was very efficient and things were finalized in a quick timely manner. I was very impressed and extremely satisfied with how things were handled.

Jill M.

Lindsay Lamb was great!

Jeanne P.

Janet S.

Michael Z.

Jodi T.

The Bucktrout staff did a wonderful job taking care of mom AND our family during this very difficult time. I would not hesitate to recommend you to anyone.

Linda S.

100% satisfied from start to finish!

Michael S.

Kay R.

Lonnie M.

Unfortunately I've had to use the services of Bucktrout three times in eight months with two times being in about a two-week period. The staff has been nothing short of amazing especially Diane Compagnone. She walked us through everything each time recognizing that while we'd been through the process before things can become a blur when in mourning. She made things as easy as they could possibly be and I couldn't be more thankful.

Jennifer C.

Our family was extremely satisfied with the service we received at Bucktrout. Brandon Killian handled everything perfectly. Our family relationships were very stressed at that time. Brandon made everything easy to do and eased the mind of family members.

Paula B.

Very professional

Sharon L.

Very professional and accommodating Diane was great.

Luis A.

Angela was very helpful to us

N. S.

Diane handled the whole situation from beginning to the end. We couldn't really have a service so it was just a cremation. What touched me most was that Diane never pressed me for payment. I thought Diane's approach -- the way she treated me throughout this whole ordeal was very gentle and kind. I was shell shocked and she treated me like a friend.

Richard H.

We were completely satisfied and pleased!

Beth S.

Betsy D.

Bucktrout and Sydney in particular have provided outstanding and compassionate service to my family several times.

Shawn S.

You deserve it.

William U.

You answered my questions honestly directly without taking advantage during a very stressful time.

Karen R.

William J.

Professionalism efficiency and kindness

Bobby L.

Sydney Southard is such a sweet soul and put us at peace when we were with her.

Becky B.

Karen L.

A profoundly caring experience.

Loyd M.

The Bucktrout staff helped navigate me through the most difficult time of my life.

Ann P.

Trevor was very kind and offered solutions & always available and professional

Taylor P.

Eric J.

Kindness and professional

Jane G.

Oscar N.

Extremely professional but also warm and caring.

Elizabeth S.

Very professional

James W.

Robert W.

No one could have asked or hoped for better service than you gave both my parents.

Robert J.

Fira S.

Sydney Southard was empathetic gracious and kind in all aspects of the information we received and respectful of our wishes for our loved one. Every tiny detail was meticulously paid attention to and our family felt a genuine closeness with her. She soothed us in our time of sorrow.

Scott M.

Jill L.

Your staff was very helpful the whole way. Always there

Stephanie B.

Great

George A.

Did excellent on previous funeral and excellent again

Geraldine S.

The ladies on your staff were always their to help me with the passing of my mother

Michael D.

Very pleased

Deloris M.

You could not have done more to comfort us.

Betty R.

Jean F.

Everyone was so caring. It meant a lot to us

Mychael W.

Very comforting staff and space

Kim F.

Everyone I dealt with was very helpful and kind

Barbara D.

Outstanding service and funeral

Andrew G.

Loving staff efficient staff flexibility (especially during pandemic).

Rachel H.

Helene R.

The whole process from beginning to end was painless. The funeral Director Douglas Johnson explained everything to us and never pushed for one way over the others. He let us take our time to decide what we wanted. The Honor Guards were arranged for us and the service was very nice.

Emilia S.

We were very pleased with the kindness professionalism of your staff.

Wilma R.

Norman J.

Long standing excellent reputation among long time residents of Williamsburg

Nancy W.

Despite the circumstances dealing with Bucktrout and Sydney was stress-free. We know that our loved one was treated with respect and are truly grateful.

Elaine W.

Michele Z.

Jennifer R.

Sydney she was outstanding. She is an asset that should not go unnoticed.

George P.

Barbara H.

Because of the service received and helpfulness of staff. Willingness to help even though my director was not on duty at the time.

Lynn K.

I appreciate the consistency before during and after the service.

Rene M.

The experience was really nice...so easy so pleasant loved the dog.

Jay B.

Funeral director Diane Compagnone went above and beyond to make our family comfortable

Janet B.

Susan Y.

Susan L.

Everything could not have been easier or smoother

Eric E.

Good service

RoseAnn T.

I really liked Diane Compagnone very caring and helpful.

Rita M.

From the 1st phone call til today everyone's very helpful

Louis D.

Diane Compagnone was fantastic

Diana I.

Professionalism

Kathy k.

Outstanding professionalism-not overbearing. A comforting atmosphere

Donald W.

Joyce M.

I feel my sons and I were treated with much care and concern during the our lost of my husband.

Tracey B.

Clause R.

Very pleased with the service provided.

Jacqueline K.

The staff was very kind and courteous respectful polite well spoken and mannerly phenomenal job

Janis C.

Have had experience with Bucktrout before

John E.

I have been to many services visitations and funerals. Bucktrout has always done an excellent job

William K.

John P.

It was a comforting and informative experience.

Robin V.

Everything went exactly as promised.

Charlotte T.

Ease professionalism kindness timely response

Christina S.

I was happy with overall assistance

Joy W.

Ms. Southard made us feel like we were the only clients during this time. We also enjoyed having the building to ourselves

DeVeria G.

At a very difficult time the professional efficient handling of all aspects of the service was greatly appreciated.

Annette O.

Steven E.

Served us two times within a week. Everyone was so caring to us.

Pamela J.

I appreciated Diane's assistance and care during a distressing time when my family could not travel to assist with my Grandfather's burial. Everything was taken care of efficiently and professionally.

Christina D.

Barbara S.

The service was top notch

Bradley W.

Satisfied with the services we received from Bucktrout

Vivian R.

Trevor was amazing. From the beginning he was easy to work with and he made sure everything happened correctly

John R.

When my husband reached the final stage of cancer the Hospice Nurse recommended I give the funeral home a heads up which I did. When I called the most professional kind and considerate lady spoke with me and gave me all the information I needed and she put my mind at ease regarding the transport of his body regardless of the time of day or night he left us. Everything she told me that day played out exactly as she presented the information. There was no waiting and no worry.

Lois K.

We were treated professionally and with care at this difficult time

Mary E.

Your services were excellent. Diane Compagnone was outstanding. Her care and compassion made the experience bearable.

Laura M.

We started with a man and then a woman took over half way through. I don't remember their names I think it was Ashley who helped us the most.

Marlene J.

Elizabeth H.

Diane was so wonderful to us.

Pamela L.

juliette w.

Zandra C.

Friendly compassionate and professional staff Responsive to my calls questions and concerns

Sue G.

Grace M.

I was treated with kindness and consideration. I felt no pressure to make a decision on any subject and those I chose were accepted with the same calmness and quiet understanding as all the choices were I needed to make.

Barbara W.

Everything went well

Kenneth B.

The process was efficient and streamlines from beginning to end.

Susan C.

KIM J.

Holly Haywood ws very caring to my needs for my loved one. My mother's appearance was wonderful. Everyone was so pleased.

Elizabeth B.

We have always had a good experience here.

Donald H.

Garry M.

Everything was handled in a professional warm way

Rebecca A.

Robert N.

Very professional in all aspects

Susan T.

Sydney was very nice and helpful. The place was very nice and clean.

Natalia C.

Your staff especially Holly made a very difficult event easier for me and my family.

Lillian A.

The level of professionalism and empathy was superb!

Lisa O.

Everyone was wonderful and very caring!

Laurie B.

Extremely helpful.

Nicola M.

Helpful and kind

Karen H.

Donna J.

The ease and service allowed me to focus on my family and myself

Sherri P.

It is what it is.

Scott F.

William S.

Very accommodating staff with professional demeanor and excellent facilities. Excellent job returning calls.

Joshua M.

Stephen T.

Very helpful professional nearby

Patricia A.

We were very pleased with the service provided by Bucktrout. They were sympathetic without being maudlin and very flexible to our desires

Susan D.

Things were handled smoothly and professionally with compassion

Peter S.

Can't say enough about the kindness extended to our family in our grief

Judy V.

Courteous professional reasonable reliable

Joseph C.

Very pleased with service.

Joanne L.

Very efficient service.

Carolyn R.

It was the only way. They were all exceptional from start to finish.

Jeanne M.

Everyone I encountered was engaged polite and very helpful

Joan M.

No problems helpful compassionate staff

William K.

Very satisfied with total experience.

Donald C.

The staff was friendly and professional

Betty H.

From the first call Angela put us at ease listened was kind caring helped with ideas etc.

Amanda F.

Professional service with no surprises

Eric T.

Rapid and cooperative response to needs/requests.

Albert H.

Those I dealt with were pleasant sympathetic and informative

Marie B.

Ms. Southard provided excellent compassionate care. She explained everything thoroughly and everything was done in a timely manner.

Donna T.

Overall excellence and no pressure to overspend

Ann R.

Carter B.

Reputation-Krissy was great. Personnel that came to the house when my mother passed were great.

Jeffery W.

We were very comfortable with our Bucktrout experience

Kathryn T.

Elizabeth C.

Joanne C.

C.C V.

Everything was organized prepared and the staff did everything they said they would do exactly when they said they would.

David C.

From the moment mom and I walked into Bucktrout to pre-arrange her funeral to the day I picked up her ashes the service was outstanding

Joyce S.

Dawn C.

Mary M.

Service was overall was very professional and courteous.

George S.

Everything went well

Maryann C.

Sydney Southard was so considerate and helpful during a difficult time. Everything about Bucktrout was professional.

Jim F.

Service respect.

Kenneth J.

It was a seamless experience from start to finish.

Lauri M.

Sydney Southard was extremely caring gently spoken and efficietn

Christine B.

Every aspect of my experience was exceptional

Linda D.

The staff we interacted with during our advance planning during the completion of our plans after the death of my Mother and during the day of the graveside service were professional knowledgeable and all came across as 'good people' who cared about being sure our needs were met.

Daniel T.

Marty E.

Care/concern

Thomas T.

Lou J.

Christopher B.

Bucktrout worked with us and did an excellent job of meeting our needs at the time of my husband's death. Their concern was that our wishes would be met. I have and will recommend them in the future.

Cassandra F.

Martha M.

Did everything well.

Richard C.

Superior experience

Hallett G.

The professionalism demonstrated as well as friendly and caring manner of Ms. Diane Schwab Compagnone

Simonetta M.

Geri E.

Diane treated us wit kindness and respect took care every detail beautiful tribute video.

Donald S.

Susan F.

Because it was a good / easy experience

Lorraine S.

My husband did not want anyone else but Bucktrout

Mable B.

Bucktrout staff made a very difficult period easier

Melinda L.

It is hard to recommend as it is all a personal choice. If asked I would recommend your service.

Helen I.

Sarah N.

Joseph M.

The care and concern shown to me and my family was outstanding.

Julie C.

My entire family was very pleased with the way Bucktrout handled everything.

Edith H.

Devora W.

I like the facility and how arrangements are handled. We had services for my grandmother my husband and now my mother.

Gail M.

Ann H.

Sydney did an exceptional job as she was kind and caring as well as professional at her job

Emily P.

I have always used Bucktrout

Virginia N.

Service even better than precious experiences at others. Didn't give superior since only one other that I've handled but I was well pleased

Bonnie C.

Sydney presented herself in a very professional manner but also genuinely cared about what we were going through emotionally.

Mark R.

Very please truthful

Sharon E.

Personal compassionate manner in which I was treated

T.C. S.

Robert S.

Ann B.

Superior service

Lee W.

A family feel to Bucktrout

Anne W.

David C.

This was a really hard time for us and Bucktrout made it so much easier

Luz R.

Very kind and most excellent communication from staff

Helene P.

With my father's passing late 2015 and my mother's recent passing the Bucktrout staff and service have been exceptional.

Greg F.

This is a time of loss of loved ones and was treated as if we were family and we mattered not just a dollar sign!

Peggy S.

Professionalism of staff and quality of service.

Frances J.

Mellanee L.

Everything was professional (1st Class except the price...little too high).

John L.

The personalized attention high level of professionalism and overall feeling that this funeral home had our best interests in mind.

Landess W.

Professional & director went above and beyond to accommodate our requests/needs

Rusty J.

Very satisfied with Sydney's services

Ronald P.

I could not name anything else they could have done to make us more comfortable and at ease.

Cheryl S.

Diane Compagnone - Twist was excellent and attentive to specific needs that I had when my mom died.

Christopher D.

All expectations were met.

Sharon H.

Nancy D.

Lindsay Lamb was superb. The funeral home was spacious and accommodated our large visitation hours (150+ visitors)

Adam P.

Diane was a pleasure to work with. Very professional thorough and responsive.

Frank L.

Lou A.

Everyone that we dealt with at the facility was always helpful respectful and easy to talk with.

Dennis R.

I was very satisfied with everything

Melvin M.

Very accommodating efficient friendly

Lorie G.

These are unprecedented times. We were impressed with the expedited services to accommodate our family who had to travel to Williamsburg for the graveside internment. Diane was wonderful - very professional and caring. I didn't know what to expect - I had read that when a funeral home shows up to gather the body that it would be very clinical (they'd be in full protective hazmat gear). How nice that Diane and her staff member arrived looking very 'normal' (not scary at all).

Beverly A.

Very satisfied with process.

Lydia S.

Everyone went out of their way to make us feel at home and comfortable

Jessica J.

Dianne S.

Everything was professional comforting and stress-free. I was first aware of Bucktrout Funeral Home from a presentation at KOG church around 2012. We used them for my mom (2015) and now for my husband.

Deborah W.

Holly took me by the hand and led me in all the correct directions in mt time of need

Warren J.

Haven't had a loved of experience with funeral homes – all was good

Margaret Y.

Everything was above average and well prepared

Mary A.

The staff was proficient and professional was able to guide me through the most difficult time of my life. They helped me remember the little things as well as the big things.

James G.

The staff made us comfortable in dealing with this extremely difficult situation.

Charles F.

You were very kind and supportive respectful and friendly

Brian H.

Everyone I talked to (dealt with) were very good at what they do

Rose C.

Sydney was fantastic!

Seth F.

Top-notch professional caring service

Ellen P.

Excellent service

Bruce E.

Long standing history with my family

Mark H.

Beth E.

All I can write they were wonderful

Miriam S.

Caring nature of staff excellent organization and attention to detail.

Sherry S.

Bucktrout is a very professional funeral home and very attentive and detail oriented

Mary J.

All aspects were positive and Diane was extremely helpful.

Lynne A.

Diana was compassionate helpful and supportive

Alycia M.

Very impressed with Angela

Ronald C.

Through this difficult time we are so impressed by the customer service and professionalism that we experience with all the staff at Bucktrout.

Kathleen R.

The friendliness and professionalism of the staff the constant updating on what was happening willingness to help in any way professional and fast arrival after my husband had died in our home.

Bonnie F.

Chris S.

James C.

Jane C.

Jack P.

I was incredibly impressed by the compassion and professionalism of Angela Gagne from the moment we met. She helped us hose the perfect urn for Mom’s cremations. She contacted the church and cemetery for us. If I told her I had a task to do relating to the funeral service she offered to do it for me. I felt like I had a friend by my side throughout the entire process. In addition when I visited the funeral home I was usually greeted by a friendly golden doodle named Benjamin.

Barbara G.

Ralph A.

Diane was attentive caring and reasurring.

Alisa D.

Very attentive-Diane is an amazing person

Cecile R.

All pros every step of the way.

Bryan C.