Customer Reviews

Comments From Those We Have Served

We were incredibly blessed by the love and compassion shown by the family at Bucktrout and they enabled a beautiful service in honor and celebration of my Dad's life! Thanks to Miranda, Diane, Trevor, Sylvia, and the entire staff for making us feel at home and helping us to send Dad home in such a beautiful way. May God bless you all!

Marc A.

Trevor was phenomenal in helping us. We have been to funerals at Bucktrout and everything was great

Cathy L.

Doug was kind compassionate and professional. Exactly what I needed at this time

James J.

Sydney went above and beyond my expectations. Adjusting price to accommodate my needs

Delma Z.

Cared how I felt. Answered all our questions. Did not pressure us or try to sell more than we actually wanted

Laura M.

Sandy H.

Sydney was exceptional in every way.

Anne P.

Good service. Kind responsive and knowledgeable professional staff.

Carolyn M.

Good service!

Bates F.

Marguerite B.

We have used Bucktrout in the past and had a favorable relationship. When they were called for my daughter I knew once again we had make the right choice. From the moment the attendants came to my home to pick up my daughter they showed much care compassion and respect for us. Diane was a pleasure to work with and Benjamin is the added touch that everyone needs.

Sheryl L.

Excellent professional service – very personable and sympathetic attention to family. Attention to detail

Patricia B.

Superb service from beginning to end! Trevor is a gem. He is kind, caring, compassionate and a true professional. Our family was so lucky to have him assist us during a difficult time. Thank you for everything!

Debbie D.

Was handled in a superior manner

Judith C.

Diane and staff were terrific

Nancy N.

The service at Bucktrout was flawless

Virginia P.

I don't imagine when one walks into a mortuary/funeral home that it's even' in the back of your mind that 'luck' will find you there. But that is exactly what happened at Bucktrout of Williamsburg Virginia. We (my son and I) had found ourselves living in another city, not our own, but quite alone after the too-recent death of my husband and my son's dad.

Luck walked in with a terrific elegance and yet there was something so kind in his face that it reached his eyes, and all of a sudden we felt safe. Not from scams or poor quality service (the place is clean, lovely -- nay, beautiful -- but it was still a mortuary.) No the 'safety' came with the luck.

'Luck' was our particular Mortuary Director, Trevor Hutson. Whether we (my son and I) looked like we were still terribly sad (we were) and broken (on the verge) there was something in Trevor Hutson that said, no worries. Just no worries.

And there were none. As soon as he spoke, with a solemnity that was edged with sweetness, we sensed we were in the right place. It only got
better. I can only guess that most people can take an hour to get a sentence out because all one's thinking has become skewered, and questions that were so necessary to be asked, were no where to be found.

Trevor picked up on this immediately: he was obviously no stranger to broken hearts and unclear thoughts trying to be said in an understandable way. He never lost eye contact. He never looked away. He was the luck we needed so badly: with the death of a sweet, kind and terribly helpful man, the fates delivered a sweet, kind and unbelievably helpful man. He was able to answer anything we were sputtering to say.

I would be foolish to think that Bucktrout didn't have others like
Trevor. I would be foolish to believe that a place so clean and beautiful
didn't have the reputation of 'being the ONLY place in Williamsburg Virginia to utilize when death comes to one's house' -- Bucktrout would be
the place I would want even if I lived in France! I mean this: it was a full-service heart-mender. And for my son and I personally, most of that was
due to Trevor himself. He made every long minute of the process of saying goodbye lighter than we thought possible, and yet more dignified
than any experience i've had before. I didn't feel like a stranger in a strange and new place: i felt like I was in an extension of a family, my
family. I don't think it possible for me to recommend it more highly. And
perhaps luck will be with you as well, and Trevor Hutson will be the man
to see your situation through from beginning to -- well -- the end.

Ronni & Adam Ashcroft

Ronni A.

Diane and her staff were so wonderful to work with during a difficult time. They helped in so many ways make a contribute to my moms life easy. Very accommodating and a really nice set up for family and friends to gather too.

Heather M.

Even though a visit to a funeral home because you have lost your husband is one of the saddest days of your life, Sydney made it as easy as possible. She is so professional but also so compassionate at the same time.

Susan H.

Cynthia R.

Sydney was great and met all our needs in a timely manner.

Danny P.

Denise M.

Absolutely satisfied

Patrick J.

Catherine C.

I don't imagine when one walks into a mortuary/funeral home that it's even' in the back of your mind that 'luck' will find you there. But that is exactly what happened at Bucktrout of Williamsburg Virginia. We (my son and I) had found ourselves living in another city, not our own, but quite alone after the too-recent death of my husband and my son's dad.

Luck walked in with a terrific elegance and yet there was something so kind in his face that it reached his eyes, and all of a sudden we felt safe. Not from scams or poor quality service (the place is clean, lovely -- nay, beautiful -- but it was still a mortuary.) No the 'safety' came with the luck.

'Luck' was our particular Mortuary Director, Trevor Hutson. Whether we (my son and I) looked like we were still terribly sad (we were) and broken (on the verge) there was something in Trevor Hutson that said, no worries. Just no worries.

And there were none. As soon as he spoke, with a solemnity that was edged with sweetness, we sensed we were in the right place. It only got
better. I can only guess that most people can take an hour to get a sentence out because all one's thinking has become skewered, and questions that were so necessary to be asked, were no where to be found.

Trevor picked up on this immediately: he was obviously no stranger to broken hearts and unclear thoughts trying to be said in an understandable way. He never lost eye contact. He never looked away. He was the luck we needed so badly: with the death of a sweet, kind and terribly helpful man, the fates delivered a sweet, kind and unbelievably helpful man. He was able to answer anything we were sputtering to say.

I would be foolish to think that Bucktrout didn't have others like
Trevor. I would be foolish to believe that a place so clean and beautiful
didn't have the reputation of 'being the ONLY place in Williamsburg Virginia to utilize when death comes to one's house' -- Bucktrout would be
the place I would want even if I lived in France! I mean this: it was a full-service heart-mender. And for my son and I personally, most of that was
due to Trevor himself. He made every long minute of the process of saying goodbye lighter than we thought possible, and yet more dignified
than any experience i've had before. I didn't feel like a stranger in a strange and new place: i felt like I was in an extension of a family, my
family. I don't think it possible for me to recommend it more highly. And
perhaps luck will be with you as well, and Trevor Hutson will be the man
to see your situation through from beginning to -- well -- the end.

Ronni & Adam Ashcroft

Ronni A.

Very pleased with the professional handling of a very personal family issue.

Thomas S.

Outstanding support all around.

Tom M.

Everything was taken care of in a very professional manner first contact (phone) to last (urn pickup)

Gerald R.

Bucktrout Funeral Home provided excellent customer service during our difficult time when our mother passed away last August 29, 2021. We are so grateful of Sydney's Southard services. She explained everything to us clearly and very patient with us as well. On behalf of my siblings we HIGHLY RECOMMEND BUCKTROUT FOR YOUR FUNERAL NEEDS.

Gloria C.

Still in-process

Howard P.

The moment I set down with Joey Moritz to take care of my parents final wishes, I was a bundle of nerves. I get that just walking into a Funeral Home.
He was able to help me through the process with ease to what our needs were. My father just passed with COVID and I as well had COVID. Sydney has helped me through all of this electronically as I am in quarantine and no one to assist me with this. Their compassion and sincere caring of supporting and guiding me through such a difficult time was over the top. God Bless you for your kindness and caring for my family.
Peggy See

Peggy S.

The moment I set down with Joey Moritz to take care of my parents final wishes, I was a bundle of nerves. I get that just walking into a Funeral Home.
He was able to help me through the process with ease to what our needs were. My father just passed with COVID and I as well had COVID. Sydney has helped me through all of this electronically as I am in quarantine and no one to assist me with this. Their compassion and sincere caring of supporting and guiding me through such a difficult time was over the top. God Bless you for your kindness and caring for my family.
Peggy See

Peggy S.

Lindsay Lamb is above and beyond kind and compassionate! She and her team are incredibly professional in helping families deal with their grieving process in a calming environment.

Kacie C.

We choose Bucktrout for my brother... Even from the first meeting with Dianne, they are nothing but kind and there for you through this.. Angela even made my 6yr old feel comfortable there and played with him, just like how his uncle did with very involved imagination. Trevor an intern actually ended up speaking during my brother's service as the other guy had a horrible accident. Trevor did amazing, and the emotion Trevor spoke with touched our hearts because he paid attention to every story we told about John and I'm so glad he did, it touched my family's hearts.

Lynn W.

We choose Bucktrout for my brother... Even from the first meeting with Dianne, they are nothing but kind and there for you through this.. Angela even made my 6yr old feel comfortable there and played with him, just like how his uncle did with very involved imagination. Trevor an intern actually ended up speaking during my brother's service as the other guy had a horrible accident. Trevor did amazing, and the emotion Trevor spoke with touched our hearts because he paid attention to every story we told about John and I'm so glad he did, it touched my family's hearts.

Lynn W.

Clifford

We are so happy that we had chose Bucktrout of Williamsburg. We found them by looking at their 5 star reviews, and after our experience with them, we understand why they have this level of customer service. They took a very difficult time for us, and made it as easy as possible, working day and night for us to minimize the stress of decisions on our family. Krissy, and all of the staff made our experience as easy as possible and I would highly recommend them for anyone that may need these services in the future.

Daniel R.

Sydney and the staff at Bucktrout were extraordinarily helpful when my mother passed away recently. Both my parents had pre-planned arrangements and I am thankful they chose Bucktrout.
Taking care of the final details was a smooth, uncomplicated experience thanks to Sydney. Also, her coordination with Williamsburg Memorial Park made our communications a seamless process. She answered my many questions and when asked, offered the name of an excellent bagpiper who added remarkable solace to this memorable experience.
I want to thank Sydney and staff for helping turn a difficult time into a more soothing, peaceful experience than I could have ever imagined.
My husband and I have pre-planned arrangements through Bucktrout and I know we are in the best of care with these professionals.

Vetval H.

A caring group at a most horrible time is about as good as it gets. Ms. Sydney Southard was especially attentive throughout the entire ordeal. From initial calls and arrangements, to advice and educated counsel, every detail down to her presence at the burial service of my brother. Enough space to let us grieve, but ever present if we were in need of anything. Bucktrout is a fine organization, I would recommend them most highly.

Dianne B.

Geri E.

Lindsay and Diane are great and I appreciated all of their help they gave me.

Michelle D.

Lindsay and Diane are great and I appreciated all of their help.

Michelle M.

We used Bucktrout of Williamsburg both when my father and when my mother passed away. Both times, the staff were caring and organized and helped make a difficult time a little less difficult. They provided resources, explained options, respected our wishes, and showed compassion throughout. I highly recommend them.

sarah l.

My father passed recently and Sydney and the staff and owner of Bucktrout we’re with us from the very moment he passed. Sydney took over and walked me through every step of the way taking over most of the details so we didn’t have to grieve and plan at the same time. She was compassionate, comforting, kind and went above and beyond to make sure the memorial service and reception were exactly what our family envisioned. It was the perfect send off for my father. Even after all the details are done, and things have settled, they are still wanting to make sure our family is doing well. I would wholeheartedly recommend you reach out to Bucktrout in your time of need. You WILL be taken care of and comforted during a very difficult time.

Kelly W.

I highly recommend Bucktrout the staff was amazing. Lindsey went above and beyond for us!

Alexis R.

Wonderful facility. Lindsay was kind and very accommodating while making arrangements.

bonnie s.

Exceptionally amazing caring staff to offer Emotional support "doodles" to families. Bucktrout of Williamsburg goes above and beyond for their community and families needing their services! Stop by and meet "Benji" or "Delilah" greeting and consoling families. I HIGHLY Bucktrout Funeral Home they are wonderful and caring

Marie H.

Lindsay was amazing during the difficult time i faced. She was a breath of fresh air in my most difficult. Benjamin was an awesome asset and so sweet to love on when i needed to smile the most. Would definitely recommend them both

Cara H.

Highly recommend Bucktrout! Diane was extremely helpful and everyone there was amazing and so professional.

Edward S.

I highly recommend this funeral home, they are the best funeral home I have come across. They are so professional, compassionate, and caring. Diane is great and so helpful.

Kelsey W.

This is a great place and great staff especially Lindsay she was wonderful. She treated us with great respect during our time of need. Thank you

heather K.

I highly recommend Bucktrout funeral home. I lost both my parents last year. Lindsay and Diane went above and beyond to make sure everything went well and was taken care of. The entire staff was caring, friendly, and supportive.

Laurie B.

I wanted to express my sincerest thanks for an amazing team at Bucktrout that helped me through the loss of my mom. Lindsay Lamb and her friends at Bucktrout are dedicated and loving. They know how to care for people during the toughest of times. I would hug them now if I could!

Landess W.

When my wife's mom passed away, she was without any family around. The team at Bucktrout took her hand and guided her through the steps to allow her mom to proceed down the path of souls. I have nothing but love and admiration for a group that cares so much. Thank you, Lindsay Lamb and your colleagues at Bucktrout Funeral Home, Williamsburg.

brucewitmer .

Bucktrout was very helpful in handling my family members arrangements. Lindsey Lamb was amazing and showed great professionalism throughout the process. She answered all of my questions and provided honest options. I would highly recommend Bucktrout Funeral Home to anyone.

Scott J.

I have to say and I hope you understand, how important it is to plan for a time we would rather not think about. I found myself in that position today and the care I received when I went to Bucktrout was priceless. I left.there with peace of mind concerning my husbands final wishes and plan to go back soon to put mine in place. The options are actually wonderful, and there are plenty. I was treated like part of the family while I was there and couldn't be more pleased with the finale outcome. Peace of mind and peace in my heart. Thank you.

Cindi B.

I have worked with the staff at Bucktrout on numerous occasions and have found everyone extremely knowledgeable, caring, and compassionate. Altmeyer's commitment to giving back to the community is also very commendable. The location is beautiful, clean and professional, and I would not hesitate to recommend their services to anyone.

Catherine S.

I have attended several funerals at Bucktrout, and they were so well done.
I was told by the family members who made the arrangements that the staff were amazing to deal with and that the prices were very fair, and much better than other places they had checked with.

Dawn M.

Sydney, Lindsay and Dianne made me feel welcome and at ease. They were super helpful, very nice, and informative.

Mason S.

Beautiful facility, friendly staff, very professional. Thanks Lindsay and Benjamin!

chris b.

What can I say about the staff at Bucktrout Williamsburg? Hands down top notch service and care. I have used them for several friends and family arrangements. They have not only been there for us during the planning but continue to have a relationship with us now. When I call them they are there. When I need a friend they are there. I love that they remember who I am even when we see each other at other events or in town.
They are my forever family and I highly recommend their services!

Shawneeka S.

Yes... I lost my Mother a few days ago and they are always there for you if you need something.Very kind staff

Janet T.

Highly recommend. Ms. Lindley was a wonderful help with planning. Bucktrout seems to care.

brucelyn h.

Bucktrout treated my boyfriends family like their own when they did both his grandfather and grandmothers services. They were always willing to do whatever they could to make you comfortable. I'm especially grateful for the time lindsay and diane took to help so much.

Brandy H.

Sean B.

Lindsay Lamb and staff made a horrible situation easier showing my family and I extreme patience and kindness. I highly recommend Bucktrout.

Julie T.

Lindsay at the Buck Trout Funeral home was excellent. In a time of need she was wonderful in explaining everything and making us feel very comfortable. We highly recommend her great service and the Buck Trout Funeral home.

Robert B.

Our experience at Bucktrout was absolutely outstanding. We cannot say enough good things about this place. We worked with Lindsay, who was a pro, and was amazing to work with during such a difficult time, and their prices were very competitive (and I believe a little lower than others we looked at).
We looked at all of the funeral homes in Williamsburg and went here on our last stop and we are so happy that we did. It was the staff's understanding and the cozy feeling of the funeral home itself that put Bucktrout above the rest. They are accommodating, friendly, reliable, and efficient. My mothers funeral was exactly what she would have wanted if she could have planned it herself. Lindsay took care of everything for us, even making a playlist to be played during the viewing instead of sad funeral music. (Also a shoutout to our Celebrant Keith, who created an outstanding service with more smiles than tears, which is exactly what we wanted). They handle everything the day of as well, picking up flowers, party platters from Fresh Market (!!) AND all of the cleanup afterwards. Also, they offer to deliver anything you wanted to keep (flowers, cards, food, etc.) to your home the day after, or you can pick it up when you can.
After the funeral, Lindsay even let me back into the Chapel where the casket was to spend a little time alone there while it was closed off to the rest of the guests- which meant the world to me.
Again, I cannot say enough good things about this place and the staff behind the scenes that made an unimaginably terrible day just a little brighter. If I ever have to plan another funeral, I will go with Bucktrout 100% of the time.

Annie H.

James C.

Joseph L.

Jeneane M.

Ray C.

KIM J.

James C.

It is what it is.

Scott F.

Very impressed with Angela

Ronald C.

This was a very difficult time - besides losing father so many other issues factored in. Krissy went over and beyond to help and answer and it really did help my mother and I to focus just on grieving instead planning if that makes sense.

Ruth K.

All aspects were positive and Diane was extremely helpful.

Lynne A.

Because of the service received and helpfulness of staff. Willingness to help even though my director was not on duty at the time.

Lynn K.

Barbara S.

Elizabeth H.

The whole process from beginning to end was painless. The funeral Director Douglas Johnson explained everything to us and never pushed for one way over the others. He let us take our time to decide what we wanted. The Honor Guards were arranged for us and the service was very nice.

Emilia S.

The staff was friendly and sincere in their wanting to help and make such a painful time as easy as possible.

James H.

Everything went well

Kenneth B.

All expectations were met.

Sharon H.

Long standing excellent reputation among long time residents of Williamsburg

Nancy W.

Service was overall was very professional and courteous.

George S.

As good if not better than expected

William J.

At a very difficult time this matter was handled with great sensitivity and professionalm

Thomas S.

No problems helpful compassionate staff

William K.

Zandra C.

We were very comfortable with our Bucktrout experience

Kathryn T.

The staff was proficient and professional was able to guide me through the most difficult time of my life. They helped me remember the little things as well as the big things.

James G.

Accommodated us on very short notice.

Pete B.

Elizabeth A.

Mary B.

Beth E.

Did everything well.

Richard C.

Very professional respectful helpful friendly takes time with you and Bucktrout the therapy dog was wonderful.

Sandra H.

Sydney did an exceptional job as she was kind and caring as well as professional at her job

Emily P.

Everyone was wonderful and very caring!

Laurie B.

Carter B.

Sydney she was outstanding. She is an asset that should not go unnoticed.

George P.

Everything went exactly as promised.

Charlotte T.

Kris F.

Very helpful professional nearby

Patricia A.

It is hard to recommend as it is all a personal choice. If asked I would recommend your service.

Helen I.

Ronni A.

The whole experience with Bucktrout was excellent.

Marian V.

Angela was considerate and professional. She is the only person we dealt with and in all areas she was top notch!

Merilee F.

Everyone went out of their way to make us feel at home and comfortable

Jessica J.

You have a great balance of down to earth and compassionate care-don't change

Martha S.

Adelindo F.

My husband did not want anyone else but Bucktrout

Mable B.

Very pleased with service.

Joanne L.

Sydney was very nice and helpful. The place was very nice and clean.

Natalia C.

You answered my questions honestly directly without taking advantage during a very stressful time.

Karen R.

A profoundly caring experience.

Loyd M.

Professionalism of staff and quality of service.

Frances J.

Susan L.

Overall lovely

Teresa M.

Trevor was amazing. From the beginning he was easy to work with and he made sure everything happened correctly

John R.

We were extremely satisfied with the treatment we received. Place was good.

Ruth A.

100% satisfied from start to finish!

Michael S.

Lindsay was very professional answered all my questions well helped with my father's obituary a great deal. Handled my father after passing at our home exceptional.

Jan R.

Very comforting staff and space

Kim F.

Have had experience with Bucktrout before

John E.

With my father's passing late 2015 and my mother's recent passing the Bucktrout staff and service have been exceptional.

Greg F.

Judy C.

John F.

Winifred W.

Everything was done perfectly-no flaws. I have spoken very highly of Bucktrout to everyone. Friends neighbors and all professionals I have been dealing with

Connie S.

Kindness and professional

Jane G.

Everyone I dealt with was very helpful and kind

Barbara D.

Dianne S.

Outstanding professionalism-not overbearing. A comforting atmosphere

Donald W.

Outstanding service and funeral

Andrew G.

We were very pleased with the kindness professionalism of your staff.

Wilma R.

Parents had prearranged funeral arrangements and Bucktrout was the local provider. Outstanding service.

Jeff L.

The ladies on your staff were always their to help me with the passing of my mother

Michael D.

Caring nature of staff excellent organization and attention to detail.

Sherry S.

Betsy D.

Everyone was kind and easy to work with. In addition they were knowledgeable of the Greek Orthodox traditions which was very helpful

Mia S.

I was treated with kindness and consideration. I felt no pressure to make a decision on any subject and those I chose were accepted with the same calmness and quiet understanding as all the choices were I needed to make.

Barbara W.

Very please truthful

Sharon E.

Grace M.

The staff made us comfortable in dealing with this extremely difficult situation.

Charles F.

Sydney Southard was empathetic gracious and kind in all aspects of the information we received and respectful of our wishes for our loved one. Every tiny detail was meticulously paid attention to and our family felt a genuine closeness with her. She soothed us in our time of sorrow.

Scott M.

Very kind and most excellent communication from staff

Helene P.

Everyone was so caring. It meant a lot to us

Mychael W.

All I can write they were wonderful

Miriam S.

Idanna B.

You deserve it.

William U.

Unfortunately I've had to use the services of Bucktrout three times in eight months with two times being in about a two-week period. The staff has been nothing short of amazing especially Diane Compagnone. She walked us through everything each time recognizing that while we'd been through the process before things can become a blur when in mourning. She made things as easy as they could possibly be and I couldn't be more thankful.

Jennifer C.

Daneen C.

Everyone that we dealt with at the facility was always helpful respectful and easy to talk with.

Dennis R.

The staff we interacted with during our advance planning during the completion of our plans after the death of my Mother and during the day of the graveside service were professional knowledgeable and all came across as 'good people' who cared about being sure our needs were met.

Daniel T.

Jean F.

Everything was handled in a professional warm way

Rebecca A.

I really liked Diane Compagnone very caring and helpful.

Rita M.

Very accommodating efficient friendly

Lorie G.

The service we received was outstanding.

Erin M.

Jennifer R.

Very professional and accommodating Diane was great.

Luis A.

Good service

RoseAnn T.

Lonnie M.

Everyone I encountered was engaged polite and very helpful

Joan M.

Susan F.

Extremely professional but also warm and caring.

Elizabeth S.

Elizabeth C.

Oscar N.

Sydney Southard is such a sweet soul and put us at peace when we were with her.

Becky B.

Everything could not have been easier or smoother

Eric E.

Geri E.

Very professional

James W.

Service respect.

Kenneth J.

Ann H.

Extremely helpful.

Nicola M.

I have been to many services visitations and funerals. Bucktrout has always done an excellent job

William K.

This was a terrible time but Diane made it easy as possible.

Amanda M.

Donald R.

Your staff especially Holly made a very difficult event easier for me and my family.

Lillian A.

Robert S.

Devora W.

Robert T.

Total satisfaction and comfort

Toni M.

C.C V.

Diane Compagnone was fantastic

Diana I.

Can't say enough about the kindness extended to our family in our grief

Judy V.

Diane treated us wit kindness and respect took care every detail beautiful tribute video.

Donald S.

Very pleased

Deloris M.

Care/concern

Thomas T.

A family feel to Bucktrout

Anne W.

Rapid and cooperative response to needs/requests.

Albert H.

Courteous professional reasonable reliable

Joseph C.

Very satisfied with total experience.

Donald C.

We have always had a good experience here.

Donald H.

Everything was above average and well prepared

Mary A.

Robert N.

Because it was a good / easy experience

Lorraine S.

Bucktrout exceeded our expectations at such a sad time

Susan H.

Everything was done in a professional manner and were kind and attentive.

Kathleen M.

Professionalism

Gerard N.

Eric J.

This was a really hard time for us and Bucktrout made it so much easier

Luz R.

Sarah N.

Service even better than precious experiences at others. Didn't give superior since only one other that I've handled but I was well pleased

Bonnie C.

Funeral director Diane Compagnone went above and beyond to make our family comfortable

Janet B.

Listened to us tried to accommodate as much as possible clearly explained options worked with our financial situation authentic conversation

Susan J.

Personal and attentive respectful soft spoken presence at funeral-burial service

Dianne B.

No complaints

Gloria S.

Stephen T.

Satisfied with the services we received from Bucktrout

Vivian R.

Diane was so wonderful to us.

Pamela L.

Everything was excellent

Susan M.

Diane was a pleasure to work with. Very professional thorough and responsive.

Frank L.

Lindsay Lamb is an eleven out of ten. The best most caring director I have ever seen. She makes you feel like a friend.

Carl J.

Deborah J.

Interaction in the past. Complements from other friends who have used your services.

Roger W.

Clause R.

Everything was professional (1st Class except the price...little too high).

John L.

The Bucktrout staff helped navigate me through the most difficult time of my life.

Ann P.

I like the facility and how arrangements are handled. We had services for my grandmother my husband and now my mother.

Gail M.

The professionalism demonstrated as well as friendly and caring manner of Ms. Diane Schwab Compagnone

Simonetta M.

Martha M.

Professional service with no surprises

Eric T.

Joyce M.

Bucktrout staff made a very difficult period easier

Melinda L.

Everyone I talked to (dealt with) were very good at what they do

Rose C.

Christopher B.

The way they handled the funeral at the last minute

Gladys A.

I have always used Bucktrout

Virginia N.

Jill L.

Everything went well

Maryann C.

William S.

All pros every step of the way.

Bryan C.

Very efficient service.

Carolyn R.

From the 1st phone call til today everyone's very helpful

Louis D.

Trevor was very kind and offered solutions & always available and professional

Taylor P.

All services and people were first rate so why not.

Terry P.

Holly was so helpful and made all arrangements so easy at such a horrible time

Regina M.

juliette w.

Professional yet caring service from Diane. She was very relaxed

Stephanie S.

Chris S.

Ms. Southard provided excellent compassionate care. She explained everything thoroughly and everything was done in a timely manner.

Donna T.

Diane was attentive caring and reasurring.

Alisa D.

Ease professionalism kindness timely response

Christina S.

We were very pleased with the service provided by Bucktrout. They were sympathetic without being maudlin and very flexible to our desires

Susan D.

This is the Funeral home that I know in this area and I was pleased with all services offered and used.

Loreen E.

Darlene B.

I was incredibly impressed by the compassion and professionalism of Angela Gagne from the moment we met. She helped us hose the perfect urn for Mom’s cremations. She contacted the church and cemetery for us. If I told her I had a task to do relating to the funeral service she offered to do it for me. I felt like I had a friend by my side throughout the entire process. In addition when I visited the funeral home I was usually greeted by a friendly golden doodle named Benjamin.

Barbara G.

Fira S.

The level of professionalism and empathy was superb!

Lisa O.

Good service.

Roy H.

David C.

Jack P.

Bucktrout and Sydney in particular have provided outstanding and compassionate service to my family several times.

Shawn S.

Bucktrout is a very professional funeral home and very attentive and detail oriented

Mary J.

I was happy with overall assistance

Joy W.

I was/am impressed with how the funeral home was so accommodating and the nice way the body was treated at the hospital and funeral home

Helen A.

From my first interaction with Sydney throughout the entire process Sydney was professional helpful friendly and just super helpful. She communicated with us throughout the entire process.

Karen C.

Ralph A.

Nicole B.

So kind and caring. Took care of us with love and care.

Leslie D.

Excellent compassionate service

Peter M.

My experience

Diane K.

Karen L.

Michael Z.

Kay R.

Very professional

Sharon L.

My entire family was very pleased with the way Bucktrout handled everything.

Edith H.

Despite the circumstances dealing with Bucktrout and Sydney was stress-free. We know that our loved one was treated with respect and are truly grateful.

Elaine W.

Lou A.

Leroy N.

This is a time of loss of loved ones and was treated as if we were family and we mattered not just a dollar sign!

Peggy S.

Very attentive-Diane is an amazing person

Cecile R.

It was the only way. They were all exceptional from start to finish.

Jeanne M.

Sydney was fantastic!

Seth F.

No one could have asked or hoped for better service than you gave both my parents.

Robert J.

Holly Haywood ws very caring to my needs for my loved one. My mother's appearance was wonderful. Everyone was so pleased.

Elizabeth B.

The entire staff were very courteous and committed to excellent customer service

Richard T.

Paul B.

Those I dealt with were pleasant sympathetic and informative

Marie B.

It was an easy stressless experience. I had never dealt with a family member’s death and I was anxious and unsure of what to do. Bucktrout did a great job of making the process easy for me. My arranger Madeline was informative and accommodating throughout the process. She was very efficient and things were finalized in a quick timely manner. I was very impressed and extremely satisfied with how things were handled.

Jill M.

This is a people business and Mr Hutson was great. A great a asset to your organization.

Michael D.

Excellent service

Bruce E.

Dawn C.

It was a comforting and informative experience.

Robin V.

We were treated professionally and with care at this difficult time

Mary E.

Excellent care from Sydney Southard and Janna Roche.

Patricia H.

Holly took me by the hand and led me in all the correct directions in mt time of need

Warren J.

Barbara H.

Very satisfied with Sydney's services

Ronald P.

Steven E.

Helene R.

I can't say enough great things about the staff at Bucktrout Funeral Home. My family has been dealing with this funeral home for years but I have to say this was the best it has ever been. The young lady who helped me kept well informed about each step.

Linda S.

The personalized attention high level of professionalism and overall feeling that this funeral home had our best interests in mind.

Landess W.

Norman J.

Lindsay Lamb was great!

Jeanne P.

Lynette W.

Kindness and professionalism was a constant

Patricia B.

These are unprecedented times. We were impressed with the expedited services to accommodate our family who had to travel to Williamsburg for the graveside internment. Diane was wonderful - very professional and caring. I didn't know what to expect - I had read that when a funeral home shows up to gather the body that it would be very clinical (they'd be in full protective hazmat gear). How nice that Diane and her staff member arrived looking very 'normal' (not scary at all).

Beverly A.

Professionalism

Kathy k.

Professionalism efficiency and kindness

Bobby L.

The service was top notch

Bradley W.

When my husband reached the final stage of cancer the Hospice Nurse recommended I give the funeral home a heads up which I did. When I called the most professional kind and considerate lady spoke with me and gave me all the information I needed and she put my mind at ease regarding the transport of his body regardless of the time of day or night he left us. Everything she told me that day played out exactly as she presented the information. There was no waiting and no worry.

Lois K.

Everything was professional comforting and stress-free. I was first aware of Bucktrout Funeral Home from a presentation at KOG church around 2012. We used them for my mom (2015) and now for my husband.

Deborah W.

It was a seamless experience from start to finish.

Lauri M.

Sydney Southard was extremely caring gently spoken and efficietn

Christine B.

Through this difficult time we are so impressed by the customer service and professionalism that we experience with all the staff at Bucktrout.

Kathleen R.

Harold P.

Ann B.

Diane Compagnone was responsive empathetic and professional. Her follow through was excellent

Doug H.

I appreciated Diane's assistance and care during a distressing time when my family could not travel to assist with my Grandfather's burial. Everything was taken care of efficiently and professionally.

Christina D.

Very satisfied with process.

Lydia S.

Diana was compassionate helpful and supportive

Alycia M.

Ms. Southard made us feel like we were the only clients during this time. We also enjoyed having the building to ourselves

DeVeria G.

The staff was friendly and professional

Betty H.

The process was efficient and streamlines from beginning to end.

Susan C.

The experience was really nice...so easy so pleasant loved the dog.

Jay B.

Everything was organized prepared and the staff did everything they said they would do exactly when they said they would.

David C.

Bucktrout was above and beyond in both service respect and softening this experience of loss

Patricia O.

At a very difficult time the professional efficient handling of all aspects of the service was greatly appreciated.

Annette O.

From start to finish attention was friendly compassionate and professional. All information was provided in timely and understandable manner. All staff we encountered were friendly and helpful including Benjamin the labradoodle. He is a real asset. All rooms were clean welcoming and beautiful. Range of services was outstanding. I can't think of any complaints. Many friends commented on excellence of surroundings and services.

Dorothy A.

Garry M.

The staff was kind and caring every step of the way.

Barbara F.

The care and concern shown to me and my family was outstanding.

Julie C.

Angela was very helpful to us

N. S.

Your staff was very helpful the whole way. Always there

Stephanie B.

Did excellent on previous funeral and excellent again

Geraldine S.

Long standing history with my family

Mark H.

Because of the COVID situation we did all the arrangements remotely and with no face to face contact with Bucktrout. The team was amazing and were very flexible in helping us during this extremely unusual situation.

James R.

I was very satisfied with everything

Melvin M.

We were completely satisfied and pleased!

Beth S.

Superior experience

Hallett G.

The Bucktrout staff did a wonderful job taking care of mom AND our family during this very difficult time. I would not hesitate to recommend you to anyone.

Linda S.

Jodi T.

Very pleased with the service provided.

Jacqueline K.

Nancy D.

The 2 people that came to our home to pick up my dad were so respectful! I genuinely appreciate the care they showed

Rosemary O.

Your services have been used for many of my family members – the staff are great

Jason A.

Sydney Southard was so considerate and helpful during a difficult time. Everything about Bucktrout was professional.

Jim F.

We started with a man and then a woman took over half way through. I don't remember their names I think it was Ashley who helped us the most.

Marlene J.

Robert W.

Your services were excellent. Diane Compagnone was outstanding. Her care and compassion made the experience bearable.

Laura M.

Janet S.

Great

George A.

Helpful and kind

Karen H.

Personal compassionate manner in which I was treated

T.C. S.

Things were handled smoothly and professionally with compassion

Peter S.

Dennis J.

Our family was extremely satisfied with the service we received at Bucktrout. Brandon Killian handled everything perfectly. Our family relationships were very stressed at that time. Brandon made everything easy to do and eased the mind of family members.

Paula B.

This was the second time I have used your services

Peggy D.

Everything was handled with care concern and authenticity

Sally R.

Jane C.

During this pandemic I was totally alone I felt they understood and took care of my needs and my loved one (my husband)

Linda M.

I could not name anything else they could have done to make us more comfortable and at ease.

Cheryl S.

Loving staff efficient staff flexibility (especially during pandemic).

Rachel H.

You could not have done more to comfort us.

Betty R.

From the first call Angela put us at ease listened was kind caring helped with ideas etc.

Amanda F.

Served us two times within a week. Everyone was so caring to us.

Pamela J.

I appreciate the consistency before during and after the service.

Rene M.

Sydney presented herself in a very professional manner but also genuinely cared about what we were going through emotionally.

Mark R.

You deserve it!

David B.

Susan Y.

William J.

Very professional and helpful. Answered all questions without rushing

Robert S.

You were very kind and supportive respectful and friendly

Brian H.

Mary M.

Professional & director went above and beyond to accommodate our requests/needs

Rusty J.

Donna J.

Everything done from start to finish was seamless taking the worry out

Kurt B.

Very accommodating staff with professional demeanor and excellent facilities. Excellent job returning calls.

Joshua M.

Friendly compassionate and professional staff Responsive to my calls questions and concerns

Sue G.

Very professional in all aspects

Susan T.

Bucktrout worked with us and did an excellent job of meeting our needs at the time of my husband's death. Their concern was that our wishes would be met. I have and will recommend them in the future.

Cassandra F.

I feel my sons and I were treated with much care and concern during the our lost of my husband.

Tracey B.

Every aspect of my experience was exceptional

Linda D.

Reputation-Krissy was great. Personnel that came to the house when my mother passed were great.

Jeffery W.

Joyce W.

The friendliness and professionalism of the staff the constant updating on what was happening willingness to help in any way professional and fast arrival after my husband had died in our home.

Bonnie F.

John P.

Lou J.

Nice building and very clean. Found us a good celebrant of life Very flexible with dates and times for the service.

Douglas Y.

The staff was very kind and courteous respectful polite well spoken and mannerly phenomenal job

Janis C.

Excellent service with a caring attitude meeting our every need.

Mary W.

Linda H.

Lindsay Lamb was superb. The funeral home was spacious and accommodated our large visitation hours (150+ visitors)

Adam P.

Top-notch professional caring service

Ellen P.

Marty E.

From the moment mom and I walked into Bucktrout to pre-arrange her funeral to the day I picked up her ashes the service was outstanding

Joyce S.

Mellanee L.

Diane Compagnone - Twist was excellent and attentive to specific needs that I had when my mom died.

Christopher D.

Joanne C.

Joseph M.

Diane handled the whole situation from beginning to the end. We couldn't really have a service so it was just a cremation. What touched me most was that Diane never pressed me for payment. I thought Diane's approach -- the way she treated me throughout this whole ordeal was very gentle and kind. I was shell shocked and she treated me like a friend.

Richard H.

The ease and service allowed me to focus on my family and myself

Sherri P.

Haven't had a loved of experience with funeral homes – all was good

Margaret Y.

Michele Z.

Superior service

Lee W.

Overall excellence and no pressure to overspend

Ann R.

We Are Here for You, How Can We Help.

button-image-funerals

Funerals

Click to Learn More

button-image-urn-189x112

Cremations

Click to Learn More

button-image-preplanning

Preplanning

Click to Learn More

button-image-flowers

Send Flowers